Privacy Policy

Introduction

Welcome to ik333, Bangladesh's trusted online gaming and sports betting platform. We are committed to protecting your personal information and being transparent about the data we collect when you use our services — whether you are placing bets on cricket, spinning slots, or playing live casino games.

This Privacy Policy explains what personal data ik333 collects from users located in Bangladesh and worldwide, why we collect it, how it is processed, who it may be shared with, and what rights you hold over your own information. By registering an account or using any part of the ik333 platform, you acknowledge that you have read, understood, and agree to the terms set out in this policy.

If you do not agree with any part of this policy, you should discontinue use of our platform immediately and contact our support team for assistance with account closure. This policy applies to all ik333 products including the website, any mobile-optimised pages, and communications we send you.

Information We Collect

ik333 collects personal data through several channels. The categories below describe the types of information gathered, why each category is necessary, and the lawful basis on which it is processed. We collect only what is necessary to provide a safe, functional, and enjoyable gaming experience for players in Bangladesh.

Account Registration Data

• Full name and date of birth (to verify you are aged 21 or above)
• Email address and mobile phone number used for account communications
• Residential address in Bangladesh (city, district, or division such as Dhaka, Chittagong, Sylhet, or Rajshahi)
• Username and encrypted account password

Financial & Payment Information

• Mobile banking account identifiers (bKash, Nagad, Rocket, Upay) used for deposits and withdrawals
• Bank account details where applicable (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank)
• Transaction history including deposit amounts, withdrawal requests, and bonus activity

Technical & Usage Data

• IP address, device type, operating system, and browser information collected automatically when you visit our platform
• Pages visited, session duration, game history, and in-app navigation patterns
• Cookie identifiers and similar tracking technologies (see Cookies section below)

How We Use Your Information

ik333 uses collected data exclusively for legitimate purposes related to the operation of our gaming platform. We do not use your data for purposes that are incompatible with those stated below. Your information may be used to:

• Create and manage your ik333 account, verify your identity, and confirm you meet the 21+ age requirement
• Process deposits, withdrawals, and bonus transactions via bKash, Nagad, Rocket, and other payment methods
• Deliver customer support, respond to queries, and resolve disputes raised through our support channels
• Send you account notifications, security alerts, promotional offers, and platform updates by email or SMS (with your consent)
• Detect and prevent fraud, money laundering, and other unlawful activity on the platform
• Improve our services, personalise your experience, and conduct internal analytics to enhance platform performance

Where we rely on your consent for a particular use of your data (such as marketing communications), you may withdraw that consent at any time by contacting our support team or using the opt-out link provided in any communication we send you.

Sharing of Your Information

ik333 does not sell, rent, or trade your personal data. We may share your information only in the limited circumstances described below, and only to the extent strictly necessary for the purposes identified.

Trusted Service Providers

We work with carefully selected third-party service providers — such as payment processors (bKash, Nagad, Rocket), identity verification services, and IT infrastructure partners — who are contractually bound to process your data only on our instructions and to maintain confidentiality. These partners may be located in Bangladesh or internationally.

Legal Obligations

We may be required to disclose personal data to law enforcement agencies, regulatory bodies, or courts in Bangladesh or internationally when compelled by a valid legal order, court order, or statutory obligation. In such cases we will disclose only the minimum information required and, where legally permissible, will notify you of the disclosure request.

Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of ik333's assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected users in advance and ensure that the recipient entity applies privacy standards no less protective than those described in this policy.

Payment Data & Financial Privacy

ik333 takes financial privacy extremely seriously. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or any bank transfer, your transaction details are handled under strict security controls. We do not store full payment credentials on our servers in a way that would expose them to unauthorised access.

To protect players from financial fraud and to comply with anti-money-laundering (AML) requirements, ik333 may perform Know Your Customer (KYC) verification. This process may require you to provide:

• A government-issued photo ID (National ID Card, Passport, or Driving Licence)
• Proof of address such as a utility bill or bank statement dated within 90 days
• Proof of payment method such as a screenshot of your bKash or Nagad account showing your registered number

KYC documents are stored securely and accessed only by authorised ik333 compliance personnel. They are never shared with third parties except where legally required.

Cookies & Tracking Technologies

ik333 uses cookies and similar tracking technologies to improve the functionality, security, and personalisation of our platform. Cookies are small text files placed on your device when you visit our site. They allow us to recognise your device, remember your preferences, keep your session active, and understand how our platform is being used.

Types of Cookies We Use

We use strictly necessary cookies (essential for account login and security), functional cookies (to remember your preferences like language and game history), and analytical cookies (to understand aggregate usage patterns and improve our service). We do not use advertising or retargeting cookies that track you across external third-party websites.

Managing Your Cookie Preferences

You may control or disable non-essential cookies through your device or browser settings. Please note that disabling strictly necessary cookies will affect your ability to log in and use core platform features. Continuing to use our platform without adjusting your browser settings constitutes acceptance of our use of cookies as described in this policy.

Data Retention

We retain your personal data for as long as your ik333 account remains active and for a reasonable period thereafter to fulfil the purposes outlined in this policy, including legal compliance, fraud prevention, and dispute resolution. Specifically, financial transaction records are retained for a minimum of 5 years in accordance with applicable anti-money-laundering guidelines.

After account closure, we will delete or anonymise your personal data within 90 days unless we are required by law to retain it for longer. You may request early deletion of your data at any time by contacting our support team, subject to any overriding legal obligations we hold.

Your Data Rights

As a user of the ik333 platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] — we will respond within 30 days of a verified request.

• Right of Access — request a copy of all personal data we hold about you
• Right to Rectification — request correction of inaccurate or incomplete personal data
• Right to Erasure — request deletion of your personal data where it is no longer necessary for the purpose it was collected
• Right to Restriction — request that we limit the processing of your data in certain circumstances
• Right to Data Portability — request a structured, machine-readable copy of the data you provided to us
• Right to Object — object to the processing of your personal data for direct marketing purposes

Please note that some rights are subject to conditions and may not apply in every circumstance — for example, we cannot erase financial transaction records that we are legally obligated to retain. We will always explain the reason if we are unable to fulfil a request.

Security Measures

ik333 implements a comprehensive range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, multi-factor authentication options for account access, regular security audits and vulnerability assessments, and strict internal access controls so that only authorised personnel can access personal data on a need-to-know basis.

While we take every reasonable precaution to secure your information, no internet-based service can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected users promptly in accordance with applicable data protection obligations.

Third-Party Links & Services

The ik333 platform may reference or integrate services from third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers operate under their own privacy policies and are responsible for the data they collect directly through their game interfaces. ik333 is not responsible for the privacy practices of third-party providers, and we encourage you to review their respective privacy policies. We do not link to external websites outside the ik333 domain.

Children's Privacy & Age Restriction

ik333 is an online gambling platform strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If you are under 21 years of age, you must not register an account, use our services, or provide us with any personal information.

If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that information from our systems. If you believe that a minor has provided personal data to ik333, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Changes to This Privacy Policy

ik333 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users by email or in-platform notification. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Your continued use of the ik333 platform after any changes to this policy constitutes your acceptance of the revised terms. If you do not agree to the updated policy, you must stop using our services and may request account closure by contacting our support team.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ik333 handles your personal data, please reach out to our support team. We are committed to responding to all data-related enquiries within 30 business days.

Email: [email protected] (plain text — not a clickable link). Our support team is available 7 days a week to assist users across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.